The service was lackluster as well. Most helpful comments ( as chosen by the OMAAT community ). From the food to the service, US airlines are terrible. He notified United and ahead of time and the charged us a $500 change fee for missing a 55 minute flight and they charged him $7,800 to rebook what was supposed to be the exact same other five legs! Technically it was hot meal but food quality was very poor and looks like United went for the cheapest option they could get away with. WHICH AT THE END LEADS TO LESS ATTENTIVE SERVICE. OK, only used those expiring plus points to upgrade and it only happened the day, before but United apparently has no ability, and apparently has no intention, to use the information in my United profile to try to make even something modest available. Tray arrives drink entire meal including ice cream in a cup. Atleast at Contitnetal we had a quarterly rotation of the menu. It would be a huge improvement!! Above the 16-inch inflight entertainment system, youll find a bar to help you stand up from your seat without rocking the person in front of you. They checked u=on us to refill our beverages fairly often. Or is that just for lunch? United Airlines | MileagePlus - 2021 Let's Eat - Polaris Business - COVID-19 meal changes are posted here: https://www.united.com/ual/en/us/fly.g-changes.html This thread is for the following all flights marketed as Polaris Business. Yes, this is technically hot food, but not the good kind. But dear @flysas , next time if I a, Ready for #PIA from #MAN to #JFK -- we will be rac, Another room with a beautiful view #hyattregenc, Enjoying #shanghai with @onemileatatime from the i, From my front gate to my boarding gate in 15 minut, @malaysiaairlines #747 out of retirement and in se, View from my 61st floor room at the beautiful bran. I had heard that the Polaris service was back to pre-pandemic quality. Uniteds new Polaris amenity kit comes with Cowshed products. Did United not yet roll out the new menu on SFO TLV? Do you really think I want something creamy after sipping red wine, or a scotch. I was left hungry the first time. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. One from Barcelona to Neward, and then from Newark to LAX. refreshed, regionally-inspired menu options. Then they messed that up also. Instead, all Polaris meals are served on one tray, with the plastic seals intact. True - but I think people avoid certain airlines because of the food (or lack thereof). Opinions and recommendations are ours alone. Glad theyre upgrading, but they got our money once and we dont need to give them a second chance. NerdWallet puts an estimated value of United miles. Aside from perhaps being trolled or maybe just an old-fashioned joke by 'Razzak'. UA is basically serving the equivalent of domestic F meals and there is nothing premium about Polaris catering; AA and DL manage to actually differentiate their Business/First meals and they are plated on proper dishware instead of the casserole dishes UA seems to be so fond of. You and your fellow passengers will appreciate not being disturbed while sleeping on long-haul flights. UA needs to up its game in business or it will eventually cost them in customers booking away from UA. United might not be on that level yet, but the new Polaris inflight dining options are a big improvement. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Lets face it, it would not be difficult and really make thing easier for a large numbers of people. United Airlines is further restoring its inflight service as of June 1, 2022. Im thinking cracker jack. I hope this will put pressure on AA to return hot meals in domestic first class on flights 800+ (or even 900+) miles. Im not defending the current service, just helping people know what to expect. You mean Houston to Brazil? My prediction is full meal service will return when Polaris Lounges re-open. South American flights to Brazil, Argentina, and Chile only. Here are a few of the best ways to redeem miles forPolaris flights. But giving a halfway decent sorbet or ice cream option instead of that nasty mango crap would basically cost them nothing. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Very true. Why cant airlines just offer S. Pellegrino, Perrier, or Topo Chico. OFF ROAD. Hot Tip:Check to see if youre eligible for a welcome bonus offer of up to 150,000 points with the Amex Platinum card! Even UAL flight all the way from HNL to GUM is "domestic" about 8 hours another disappointment. Continental Micronesia was MUCH better. Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al, Programs: UA GS, UA MM, Marriott Ambassador, Hilton Diamond, Uber Platinum :). United Airlines has lagged behind American Airlines and Delta Air Lines in terms of restoring onboard dining to pre-pandemic norms, particularly in Polaris, Uniteds longhaul business class. It was a huge disappointment. The service will finally be restored to something similar to what was offered pre-pandemic. Well, first world problems I guess? Good thing. Happy to report most all is well in Polaris--including the hot nuts. Even when it was first introduced, it just seemed to be poor quality and looked pretty disgusting. Click here to see a list of advertisers that we work with. First yes being in the last row in first the choices are not complete, but I do understand. I flew to London and back last week. The beef Wellington burger prior to arrival was much better than the 50 cent turkey and cheese sandwich I got the first time. So basically for the first meal they ditched the appetizer and also downgraded the dessert. You have successfully joined our subscriber list. In terms of a spacious first class product, the @E, Nearly five years ago, I took a break from I, United Airlines' new Polaris seat is a huge improv. I applaud United for its improvements but it is still way behind what those carriers are doing. I reclined the seat and . It was clearly not. We take your comments very seriously as they really help us to improve the site. What Routes Have the New Polaris Product? The flight attendants come through asking for meal choices and did not have enough for all of us. So plan accordingly. Nobody flies for the food or chooses an airline because of it. I booked Polaris Business seats. DONT LET ANYONE FOOL YOU WITH NICE TITLES. One from Barcelona to Neward, and then from Newark to LAX. If United markets a flight as United Business rather than Polaris, you will not have access even if youre on an international flight. You can press through a dodgy meal because the ice cream sundae was always reliable. They are much wider (about 4 inches wider) and give you a lot more legroom (about 7 inches more) and they have a 2-2 configuration. Lol. EWR-HNL in Polaris (767-300) is considered domestic or international in these terms? The new Boeing 787-10 and the Airbus A350 will be delivered with the new product as well. However, most domestic flights of under 800 miles were served the dreaded packaged sandwiches. Please view our advertising policy page for additional details about our partners. Thats gone too!! This service is still a cutback from pre-pandemic while AA and DL are largely back to normal. The breakfast was even worse. This is like economy class. Technically it was hot meal but food quality was very poor and looks like United went for the cheapest option they could get away with. In general, this includes. American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, New Tool Aims to Help Travelers Get Most from Hotel Points, Frontier, United Put Family Seating in Focus, Lufthansa Grounds Flights After IT Outage, Delta Rewards American Express Cardholders with TakeOff 15, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. Come on. Denied An Avis Car Rental In Germany By Provincial Clerk! I think its time to change that policy, but that is the reason for the plastic cups right now. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Lets not forget, UA management Fired or ran out the talent from CO. We are left with how to save a dime by spending a quarter on managers who are clueless. The second time I purchased a sandwich before boarding. Menu features a bio on the chefs & includes information on wine selections. United will make significant progress in providing international business class service beginning in June 2022. I personally find excess food unhealthy in general and sitting down in an airplane makes it even more uncomfortable. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. All the other airlines wed flown provided a similar level that we assumed UA would provide, especially since the UA ticket cost as much as the other airlines. The seats First class seats on the 737 are definitely much more comfortable than economy seats. This site does not include all credit card companies or all available credit card offers that are on the market. I am sorry everyone, this is the same menu that United has served since the begining of Polaris. No responsibility will be taken by the bank advertiser for these comments. Each of these programs can book Polaris flights on United. The lady next to me said that she never eats on United and flies several times a month. Their 777-200, 767-300, 787-8, and 787-9 aircraft will be retrofitted with the new product after that. There was no cloth napkins, separate plates, or glass. Btw, did you hear what Kirby said yesterday at some aviation forum. American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, New Tool Aims to Help Travelers Get Most from Hotel Points, Frontier, United Put Family Seating in Focus, Lufthansa Grounds Flights After IT Outage, Delta Rewards American Express Cardholders with TakeOff 15, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. So cheap! Uniteds full drink menu is available, with choices including: Cold drinks are served in blue plastic cups and hot drinks are served in paper cups. In the future, you can consider purchasing fully refundable tickets so that you dont need to pay such exorbitant amounts. Theyve added a comfortable mattress pad and cozy blankets. Not much to do, while on board, but place a try. Not even close. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. United Airlines opened its brand new Polaris lounge in October 2021, welcoming business travelers flying internationally. They were pretty popular in their heyday. Anyways, have a great trip you guys and maybe try bringing some cheese crackers, I believe theyre called. Fortunately, you can book with United milesor one of their Star Alliance partners. It is replacing the old business and first class products that United currently uses on many international routes. Rich we said the exact same thing. NO SUNDAE CART Desserts on these trial routes include a pre-dressed ice cream sundae, cheese plate, and a pastry or cake. In general, this includes Most Trans-Atlantic flights Trans-Pacific flights (except NewsForums Log In Sign Up News The small tech upgrades were great touches in United Polaris Each meal is served on a single tray with mixed nuts (cashews and almonds), a packaged bread roll, green salad with dressing, and dessert, which has been mango sorbet for several months. Lets start with earning United miles. Similarly, the Polaris Lounges are a significant upgrade to the current United Clubs. Check out our guide on how to upgrade to business/first class on United Airlines here. Pasta Ravioli, is that an oxymoron? This was fun for a while, but Spencer was intrigued by the idea of flying in business and first class! Time for UA to step up here. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Apr 12 WARNING! 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