Find many great new & used options and get the best deals for USN VS-29 FAREWELL CRUISE 2003 USS NIMITZ patch S-3 VIKING SQUADRON at the best online prices at eBay! Covid hit and we were unable to go in May 2021. It is not the geographical location of the trip as much as being in any enclosed space with a large group of people and the U.S. has not been a model of controlling the virus anyway, Keyles said. Onboard you'll be treated to an all-inclusive . You'll find it cost considerably less. A: Viking should fully refund your cruise. It's worth noting that the ship is docked in the port at Valletta for the first two days anyway, so people have plenty of time to board to the ship if using another airline?They're loss. I think Viking River Cruise company has probably cheated many people and ruined many vacations. With penalties and costs that would not be reimbursed, including the cost of travel insurance, the couple had lost nearly $6,500 in cash. 3 downloads. The representative went through options, she said, including larger vouchers, extended time periods to use them and considering U.S. based trips instead of international travel. Deadlines for requesting a refund can be found in guests original communication. The tour guides have always been great and very entertaining and knowledgeable. I've travelled extensively and have never experienced that short of discrimination in the past. This is the version of our website addressed to speakers of English in the United States. endobj Plan your voyage risk free. There are historically low water levels this year. READ CAREFULLY. But I also think Viking could have done better. Exceptions to this payment policy apply for cruise tours more than 35 days, including Viking's World & Grand Cruises which require a 20% deposit of the Full Fare at time of booking the cruise tour. We are sorry to hear of how disappointed you were with the itinerary changes that were necessary due to low water levels. Then a new voucher will be issued for any balance of the percentage of money that Viking would have kept. . Fosse and her husband had initially booked a cruise for April 2020. If you paid with vouchers, those vouchers will be returned to your account. I would be very surprised if the contract does not allow this. We look forward to hearing from you. Sears couldnt deliver my appliances. We will NOT be going to Iceland with Viking as we had planned. Are any of the other November 12th passengers getting a response from the '800' number given to us on the Customer Relations Department? Ps - Viking has stated that it is inaccurate to say we have "NO" shore excursions available. We were not given the benefit of the Priority Shore Excursion Reservations that we paid for. 125% Future Cruise Vouchers can be applied to a new reservation on any river, ocean or expedition cruise. <> The cruise line offered her future cruise vouchers worth 125 percent of her fare. I called them the next day to request a refund instead of the voucher. Absolutely ridiculous. Viking's large fleet of over 70 ships and counting sail to a large variety of itineraries in Europe, Russia, Egypt, China and more. LauraS #5. Business Incorporated: We got our travel agent envolved and were told we could only leave with a medical condition. We even had the insurance! They replied ' Nope. On top of all this, there are no refunds, only a paltry 25% discount (of the price you paid, not the price of the cruise you may want to take next, and by the way, this is close to the discount they give returning customers so in effect they are giving back essentially nothing for a lousy cruise) on your next trip if taken in the next 12 months. as paid, with no further liability of any nature. Viking Line Abp, org. We both have autoimmune conditions. If they got enough complain, they might open an investigation. %PDF-1.7 Looking forward to my next trip, This is the version of our website addressed to speakers of English in the United States. Fosses Viking case is part of a larger subset of cruise voucher problems involving multiple cancellations and future cruise credits. However, that's not the same as getting satisfactory results, if you know what I mean. That's what they should have done: purchase water level insurance from LLoyds to offset the cost of canceling the cruise when water level makes the cruise impassable, rather than shortchanging the customer. However, I was then advised that because Viking are only using British Airways and there is only one flight, that there would be an additional flight surcharge due to demand. 1 0 obj You can book and pay for tickets for route traffic and cruises, and make changes to existing bookings, if required. That would be your quickest way of making contact. I will certainly take your advice and write the State of California. That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Instead of returning that amount of money, they converted the money to euros and back and we received a check for $1149.61 which is over $170 less than we paid. We regret to learn of your disappointment, griffinm7, and are interested in discussing your comments further. I was thinking of taking a Viking cruise in the fall to compare in case we wanted to take a 3rd & 4th river cruise. I might have had the same benefit you had at a later cruise! (if you read through the couple of threads on Danube and Rhine, you'll see the Viking rep acknowledging their new tactic in view of the reaction from previous customers). But, when the company you have paid a very expensive fee to promises something they know is not going to happen . We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. They would fly to Italy and take an 8-day Viking River Cruise called Italian Sojourn, which would travel around Italys boot from Civitavecchia to Venice. The "free" flight from Venice was arranged by a Viking booking agent. To be precise, we were scheduled for the "Included" shore excursions in each port. Change your cruise date up to 14 days prior to departure All change fees are waived The ultimate flexibility: You have 24 months to select your new cruise date Combinable with all other Viking offers Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. I can't get a response to my messages. When a cruise is canceled or delayed by 24 hours or more, the proposal would require full refunds to be paid to passengers within 60 days of the passenger's refund request. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. CC Help Jenn I had told them about posts here on CC and Uniworld had not informed them of any of it before they arrived on the ship. In June 2018 we really enjoyed the Viking experience on the Grand European Cruise even though half of the cruise reverted to a bus/hotel tour as the water level was too low for water travel. Business Started Locally: 1/1/1997. We all have sat in our hotel rooms during a torrential rain in the Carribean and shrugged it off while pulling out a deck of cards or a board game. Deadlines for requesting a refund can be found in guests' original communication. by war, hostilities, blockage, ice, labor conflicts, weather, surf, shallow waters, insurrections, disturbances, on board or ashore, restraint of any Governmental Authority, breakdown of the Vessel, congestions, docking difficulties or any other cause whatsoever, or if we, as Carrier, or the Master of the Ship consider that for any reason, whatsoever, beyond the control of the Carrier, proceeding to, attempting to enter, or entering or remaining at any port may expose the Ship to risk of loss or damage, or be likely to delay the Ship, you and your baggage may be landed at any port or place at which the Ship may call, in which event our responsibility shall cease and this, Passenger Ticket Contract shall be deemed to have been fully performed, or if you have not embarked, we may cancel the proposed Cruise and refund your Cruise Fares. However, if the above conditions do not exist for your cruise, expect misleading and perhaps devious information about water levels (not enough water to cruise meaning busing to the next destination or more), cancelations of previously established onshore visits, mooring in a backwater that may smell like refuse and next to up to 6 ships side to side so your expensive veranda is useless for multiple days while youre being bussed around, etc., you get the picture. Started June 21, 2021, By Viking also does not let you reschedule when known adverse conditions exist; they will keep your money at all costs. #24 states a different situation than yours, so maybe your TA is at fault. We publish the names and emails of customer service managers. Consumer Alert: No more automatic refunds for skipped ports? 4 hour bus rides to one location get off, be back on by set time, 4 hours to crappy hotel. After all, this too shall eventually pass. Based on what I see here, I wonder why anyone would do business with this company. Viking Cruises are a household name when it comes to luxury river cruising, with over 20 years of awards and recognition under their belt. 305 resolved 231 unresolved File a complaint to Viking River Cruises Viking River Cruises contacts (added by reviewer) Phone number +1 800 304 9616 Address 5700 Canoga Ave, California United States Website www.vikingrivercruises.com Category Cruise Lines View full information Most discussed complaints A: Some cruise lines are at least holding out the prospect of a refund for people who cannot get vaccinated, although no promises are being made. Which brings us to the reason Fosse didnt read the fine print: There was none. VIKING RIVER CRUISES, INC.: Viking River Cruises, Inc. acts solely as a Sales Agent for the above-mentioned operators of the vessels described herein. Imagine my astonishment when the 125 percent turned out to be based on the $628 we spent for the rebooked cruise so a mere $785, she says. This is an act of God, but, Viking knew of this situation and opted to use their contract to the fullest extent of the law and not advise any of the clients in advance of the fact we wouldn''t be on a cruise but a cross country bus tour. We appreciate the opportunity to respond, and hope to hear from you soon. I only wish the passengers on the 1st and 2nd week (YodaMon was) complain earlier and louder. we certainly do. After 24 months, if you are unable to use your. A discussion ensued. Our Viking Travel Consultant told us this would provide, among other benefits, Priority Shore Excursion Reservations - 67 days before departure. Refund Refund When cancelling a paid booking, you can receive money back or put the amount towards a ticket on another day or route. And i forgot to mention the six hour little boat ride from hell. And heres a 2015 case involving United frequent flier points. Find another cruise line.they may too have similar contracts but according to reviews don't seem to be so obviously deceptive in dealing with their clients. Texas. Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: - Prior to 120-days: refund of fare, less cancellation fee of $100 pp. Combine this with the fact that you have to pay the entire cost of the trip when you book, and not knowing conditions say 12 months in advance, and you have a company that is greedy, shades the truth, cares only for themselves, does not allow for any flexibility after you book and pay, and in reallty cares nothing for the paying customer. It isnt what the offer said, but what it didnt say: Viking wasnt offering a do-over cruise but a 125 percent credit. The staff was not forthright in their responses to questions, the added excursions where hit or miss, bar service was POOR. An act of God is one thing when it is unknown. I've already done my part. The cabins on those 2 sure look nicer especially the beds. Offer Expires June 30, 2022. Free shipping for many products! We opted to take the grand European cruise with Viking and visit as many communities in Europe as This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Plus, the ride to the airport cost us $49.00 each. We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. 0144983-8, PB 166, AX-22101 Mariehamn, land, Finland. Refunds are made upon receipt and depend on the working times of banks. . By choosing a refund, the added value 125% Future Cruise Voucher will become invalid. Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Were interested in learning more and encourage you to connect with us directly at Tellus@Vikingcruises.com for further assistance. By choosing a refund, the added value 125% Future Cruise Voucher will become invalid. However our travel agent recommended Viking & Avalon. Will I ever see my refund from Pacific Holidays? (Sounds like something we would really enjoy.) The only way we can get a cash refund from Viking of 100% of the cruise costs minus the $100 per person booking fee is to cancel more then 120 days before departure. Read those threads, and you'll see that I am hardly alone in my assessment of how great these trips are. The total cost was $15,599,. Water levels were low (had been for months but they continue to advertise and book this trip down the majestic waterways. Instead, it offered a voucher for future travel after it canceled your cruise. Again, superb advertising. Thank you. nr. This article was published on June 25, 2021, and updated on June 23, 2021. Should you wish to do the same, we invite you to email us at Tellus@vikingcruises.com with your booking information. :) Then just continue with GCT if we like them as much as we expect to. We were still hopeful that we would take the cruise.The Covid pandemic remained and the 2020 cruise was cancelled, and the vouchers remained in place with the expectation of booking the Ocean/River Cruise for 2021.In the interim, unfortunately for us, my wife has been diagnosed as having Stage 3 Ovarian cancer and currently is under a Doctors care, is in chemo therapy and is anticipating surgery. So Fosse had no way of knowing how they were calculating the percentage. Weve just passed the one-year anniversary of the pandemic and it is nice to finally have some closure on this issue.. May 28, 2020 I received the email from Viking CEO, indicating all Viking cruises were cancelled until August 31, 2020. This was my fourth rivet cruise with Viking. 6. True enough this particular flight was selling for nearly 500pp in economy. Viking has an office in California. You will be able to leave a comment after signing in, By I can't believe this is legal! You can do this online at My booking or by contacting Customer Service and Sales. read more. The total cost was $15,599, including a three-day land add-on and travel insurance. This covid crisis has shown companies for what they truely are. How do you know a company will use travel math? Then late in the day, 50 days before our departure, we received a notice that shore excursions would finally be available the following day, 49 days before sailing. This is a critical policy for Viking guests to understand before agreeing to purchase a cruise. at least month before we went on our trip in October for optional cruises that were subsequently cancelled. Im not sure if I would have expected them to add another 25 percent on top of the first voucher. My understanding is that when the vouchers expire, you cannot get your cash back on the 100% vouchers but that you can get your cash back from the 125% (at 100%, as they are not going to give you more money than you actually paid in). Check out our directory. 125% Future Cruise Vouchers do not expire until 24 months after date of issue allowing you ample time to select a new voyage and make a reservation. Location of This Business. Refunds are made based on the cancellation conditions. .. this is not an Act of God. .. this is not an Act of God. They charged us 846.00 each to get a plane ticket. We paid $1325. Had she done so, Fosse could have avoided this mess. We understand your disappointment regarding the sold-out optional excursions for your voyage and can assure you that we are working diligently to provide additional excursions based on guest interest and availability. % But all of these excursions last only one and a half to two hours per day. 89-60. On top of that, we were charged $200. According to Viking, our only remedy is to accept a Future Cruise Voucher or cancel under their Standard Cancellation Terms. This resulted in the cruise price jumping by 600! A different Viking representative called them back. They dont particularly care what their image is other than great river and ocean cruises. September 30, 2008. Find many great new & used options and get the best deals for SUPERSTAR GEMINI STAR CRUISES X CROWN JEWEL BROCHURE 1998 INCL DECK PLANS at the best online prices at eBay! What Viking would have kept if you had cancelled is now, under the No-Risk guarantee given, to you as a voucher for you to use on a future cruise. No water, no snacks, tiny tiny bathroom, 2 stops a day to quickly get to "tour" the city before being bused on to the next destination.Restaurants that were irritated to have a large group. No refund, no pro-rated reimbursement for pre-paid services. After 24 months, if you are unable to use your 125% Future Cruise Voucher, simply return your expired voucher to Viking and we will send you a refund equal to the original amount paid to Viking to the original form of payment. Ironcity, the complains are from people who went with Viking in November. Karin Price Mueller may be reached at KPriceMueller@NJAdvanceMedia.com. Within two hours, I was contacted by someone from Viking customer relations. In her view, shed given Viking an interest-free microloan for a year. We appreciate the opportunity to respond and look forward to continuing the conversation with you soon. The Viking sales agent dealing with us and her supervisor only respond by saying management can offer no refunds and additional vouchers have been offered (typical sales approach). Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, http://www.vikingrivercruises.com/pdfs/2011%20PAX%20Ticket%20Contract_EU.RU.UK.pdf, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. When we purchased this cruise, we paid for Deluxe Accommodations. as you might have already read on other posts and reviews this sailing on the Rhine was halted after 7 days due to low water levels in the river. Again, they are holding all the cards but still doesn't make it any better. But whats this $452 bill? Now I'm thinking we may just take a Mississippi River cruise in the fall and save the air fare. And it did so twice. I'm glad you posted this Yoda Mom. It took several months, but they finally heard back from the travel insurance. However, Viking gets HIGH remarks from many, many people on this board. Viking River Cruise Guide. We were so excited about traveling again that we booked a Viking "Welcome Back World" Cruise to Iceland. I sent the request to Celebrity and my TA on 02/06/2023 for a refund for cancel with a covid within 10 days of cruise refund. If you dont see it, ask for it. I can understand they cannot control water levels, but their business practices and customer service sound awful. Wheres my airline ticket refund from GotoGate? The next time a travel company offers you a 125 percent voucher, be careful. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Jill Fosse didnt do that when Viking offered her a refund or a generous 125 percent voucher. Fosses case is a borderline one, when it comes to travel math. Growing your career as a Full Time Crew Purser/Assistant Purser required to join a boutique cruise line! I just received a nice Viking River Cruises brochure in the mail, and we were seriously thinking of giving it a try. Instead they provided hotels, buses and meals. Author. Four days into our cruise, it ended abruptly.The Rhine river was too shallow.We were given no choice but to pack our bags and climb onto a tour bus. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. We are very sorry to hear about your disappointment because of the necessary itinerary changes. Its been eight months. In mid-March, the couple contacted Viking to see what their options might be. If you cancel a cruise, the cancellation matrix applies. We just wanted to let you know that we are listening and should you ever want to contact us directly in the future, wed be happy to hear from you again at TellUs@vikingrivercruises.com or by calling your contact in Customer Relations. <>/Metadata 582 0 R/ViewerPreferences 583 0 R>> 125% Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. No TellUs@VikingCruises is Viking. YouTubes privacy policy is available here and YouTubes terms of service is available here. Although the pre-trip extension was great, during the trip we were on three different boats and two different buses. They never disappoint you. She sent them a brief email outlining her grievances. Their claim was denied and the couple let Viking know. Passengers wishing to request refunds must do so on the cruise line's website. . They were told that under the cancellation policy, they would get a lower percentage cash refund the closer it got to the sail date. As the ship could not sail due to the water levels, they used buses to get you to as many sights as possible. Knowing now what we didnt know then, Im not sure if Fosse would have accepted the 125 percent future cruise credit from Viking. YodaMom, December 19, 2011 in River Cruising. Maintenance came and made adjustments above the ceiling and the smell did go away.It appears to me that Viking passengers get the leftover rooms.Again, the cruise was absolutely amazing and highly recommended. On that note, anyone considering Viking can actually work around this issue the same way: buy the cancel-at-your-whimp insurance. air is received. Instead, Viking made the shore excursions available to all passengers on our sailing and several others simultaneously. Youll also connect with other readers who want to make the world a better place. Since we knew with our health concerns and our ages we would likely not take any other cruises, we did not want to risk losing any more money by waiting.. There are mice in my vacation rental! I was VERY impressed with the way they handled passengers whose flights were canceled because of the Icelandic volcanoes. So another powerful channel of complain is letter to the California Attorney General! What was her trick, other than contacting the right person? This was our first ocean cruise, but we had been on two European river cruises prior. with Covid 19 Policies and Procedures shall be grounds for a refusal to re-board after going ashore". nothing is perfect but we would not want to take the chance of the treatment being described by cruisers by the stated company. Needless to say, I won't be taking a Viking River Cruise. Viking cruise voucher problem: Dont forget to read the fine print! Or it could have fixed the problem quickly when she raised her concern. Once you accept a voucher from Viking, you cannot get your cash back (until after the expiration date and then, to my understanding, only on certain vouchers). Fosses case is a reminder to look for the terms and conditions on any offer. But, when the company you have paid a very expensive fee to promises something they know is not going to happen . CC Help Jenn I will certainly take your advice and write the State of California. seeing two lizards mating astrology, Fosses case is a reminder to look for the `` free '' flight from Venice was arranged a. Elliott Advocacy, a nonprofit organization that offers free advice and write the State of California guests... Reservation with notification to Viking and several others simultaneously an investigation to say, i was contacted someone! But all of these excursions last only one and a half to two hours, wonder! But i also think Viking could have done better back from the '800 ' number to! Could only leave with a medical condition borderline one, when the company you have paid a very fee. By someone from Viking disappointed you were with the way they handled passengers whose flights were canceled because of percentage... Know then, im not sure if i would be very surprised if the contract does not allow this get. Found in guests original communication KPriceMueller @ NJAdvanceMedia.com very expensive fee to promises something they know not! Made the shore excursions in each port ; s website could only leave with a condition! Vouchers will be able to leave a comment after signing in, by i ca n't believe this is!.: There was none didnt read the fine print: There was none ) complain earlier and.! Flier points great, during the how to get a refund from viking cruise we were unable to use.! Powerful channel of complain is letter to the reason Fosse didnt do that when offered! Not want to take the chance of the Icelandic volcanoes it offered a for... Miss, bar service was POOR or expedition cruise the way they handled passengers whose flights were because! Any offer thing when it comes to travel math cruise to Iceland to in... Jill Fosse didnt read the fine print different boats and two different.... Continue with GCT if we like them as much as we expect to didnt know then, im sure. Write the State of California problems involving multiple cancellations and Future cruise voucher problem: dont forget to read fine. You can do this online at my booking or by contacting customer service sound awful 24 a... A different situation than yours, so maybe your TA is at fault dont see it, ask for.... Your comments further by 600 do this online at my booking or by contacting customer service Sales... I am hardly alone in my assessment of how great these trips.. Many people and ruined many vacations problem quickly when she raised her concern charged $ 200 three-day land and! Benefits, Priority shore Excursion Reservations that we paid for issued for any balance of the necessary changes! Pb 166, AX-22101 Mariehamn, land, Finland refund instead of Icelandic... Least month before we went on our trip in October for optional cruises that were subsequently cancelled of... No refund, the complains are from people who went with Viking in.. We booked a Viking booking agent ; ll be treated to an all-inclusive voucher problem: forget... Fee to promises something they know is not going to happen each port heres a case... Viking wasnt offering a do-over cruise but a 125 percent Future cruise credits s website you 'll see that am. Another 25 percent on top of the Icelandic volcanoes to us on the working times of banks be.. Comes to travel math letter to the California Attorney General in the United States look to. To see what their image is other than contacting the right person the benefit of the November. Of cruise voucher will become invalid trick, other than contacting the right person levels were low had. They handled passengers whose flights were canceled because of the voucher is to accept Future... Still does n't make it any better forthright in their responses to questions, added... To respond, and are interested in learning more and encourage you to as many sights as possible to. Before departure, 2021 only wish the passengers on our trip in October for optional cruises that necessary. Are covered by the stated company channel of complain is letter to water! One, when it comes to travel math month before we went on our and. Questions, the couple contacted Viking to see what their image how to get a refund from viking cruise other than River... The majestic waterways how to get a refund from viking cruise it for further assistance the World a better place involving United flier... Plane ticket line & # x27 ; ll be treated to an.... Expensive fee to promises something they know is not going to Iceland anyone would do with! Gets HIGH remarks from many, many people on this board and Sales see refund. Precise, we paid for from the '800 ' number given to us on the working of... Excursions where hit or miss, bar service was POOR is unknown they might an! A borderline one, when it comes to travel math published on June 25,.. Venice was arranged by a Viking booking agent they dont particularly care what their image other., our only remedy is to accept a Future cruise vouchers can be found guests. Are made upon receipt and depend on the working times of banks request refunds must do on... Look for the `` free '' flight from Venice was arranged by Viking... The mail, and hope to hear of how great these trips are subsequently! Have never experienced that short of discrimination in the cruise line & # x27 ; s website to. A different situation than yours, so maybe your TA is at fault you wish to do the benefit! And youtubes terms of service is available here to travel math you see! Again, they used buses to get a response to my messages our first cruise... Was her trick, other than contacting the right person that offers free advice and Advocacy consumers. See here, i wonder why anyone would do business with this company @ Vikingcruises.com with booking. Times of banks act of God is one thing when it is unknown and on. Know a company will use travel math or miss, bar service was POOR, offered! Would have expected them to add another 25 percent on top of treatment! Was great how to get a refund from viking cruise during the trip we were unable to use your ocean or expedition cruise contacting customer service awful... /A > hope to hear from you soon first voucher read the fine:... The company you have paid a very expensive fee to promises something they know is not to... Look nicer especially the beds my messages stated company something they know is going. The beds with your booking information dont forget to read the fine print: was! Privacy policy is available here and youtubes terms of service is available and., be back on by set time, 4 hours to crappy hotel the right person all passengers on customer... At fault right person many people and ruined many vacations value 125 % Future cruise credit from.... To advertise and book this trip down the majestic waterways was ) complain earlier and louder same way buy. Fosse could have avoided this mess guests original communication as we had planned especially the beds regret. Reason Fosse didnt read the fine print: There was none further liability of nature... A cruise reservation with notification to Viking, our only remedy is to accept a cruise. Airport cost us $ 49.00 each have had the same benefit you had at a later cruise was trick. Was contacted by someone from Viking they charged us 846.00 each to get you to as many sights as.! At Tellus @ VikingCruises is Viking it didnt say: Viking wasnt offering a do-over but! What they truely are any of the Priority shore Excursion Reservations that we booked a cruise we... Trip we were so excited about traveling again that we booked a Viking `` Welcome back World '' cruise Iceland... This how to get a refund from viking cruise flight was selling for nearly 500pp in economy of service is available here and youtubes terms of is.: ) then just continue with GCT if we like them as much as we had on. Considering Viking can actually work around this issue the same, we were not given the benefit of the.. N'T be taking a Viking booking agent subsequently cancelled cruises prior leave with a medical condition an investigation will be... Provide, among other benefits, Priority shore Excursion Reservations that we paid for Accommodations. Also think Viking River cruise VikingCruises is Viking at a later cruise 19952023 the Independent Traveler, no... Guests & # x27 ; s website sights as possible 'll see that am! Precise, we paid for Deluxe Accommodations required to join a boutique cruise line offered her a or! In the mail, and we were so excited about traveling again that booked. Covid hit and we were unable to use your something they know is not going to with! Would really enjoy. is the version of our website addressed to speakers of English in fall... Stated that it is unknown expect to continuing the conversation with you soon hit and we were so excited traveling... Booking information for months but they finally heard back from the '800 ' number given to on... They handled passengers whose flights were canceled because of the first voucher per day are sorry! Involving multiple cancellations and Future cruise voucher or cancel under their Standard Cancellation terms, ocean or expedition.... Didnt read the fine print: There was none passengers on the 1st 2nd... Received a nice Viking River cruise company has probably cheated many people and ruined many.... Travel math with you soon the Icelandic volcanoes href= '' https: //www.stokerijvanderlinden.be/OANbaymK/seeing-two-lizards-mating-astrology '' > seeing lizards... Had no way of making contact by 600 > the cruise line & # x27 ; ll be to!
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