The Haven has plenty of space for guests to lounge and relax. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? It would be an awkward situation for the Concierge to escort every suite passenger on board. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. The help and assistance 24-hours a day, of a trained and certified butler. the grandson had a meltdown and dad went to the room. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. Celebrating a birthday, anniversary or honeymoon? This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. to observe the boarding process and see how smoothly it worked. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. A, This is a question than I hear many first time cruisers ask but luckily we've never had. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. The current welcome offer on this card is quite lucrative. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. it was awesome. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Listed on 2023-03-02. Lots of room for everyone. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community Suites & Penthouses | Norwegian Cruise Line Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. Full Time, Part Time position. What's the difference between a cruise ship concierge and butler? For an explanation of our Advertising Policy, visit. Norwegian Encore Deck Plans, Layouts, Pictures, Videos Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Do you need a concierge or a butler to have a fantastic cruise? TPG values it at $1,600. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. Makes reservations for evening shows and other entertainment options. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. It was kind of neat. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. Cruise ship travel is changing this year: 7 changes you can expect in 2023. 19952023, The Independent Traveler, Inc. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Related: Is Disney Cruise Line concierge level worth it? How much to tip NCL Haven staff? : r/Cruise - reddit the escort onto the ship has failed both times we sailed in suites. Serve a welcome glass of Champagne upon arrival to your cabin. Thanks to all. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. Kick back in the living and dining area. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". As each course came out the butler delivered it to the room. If people keep their expectations down a little things would be better for all. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. The Maite'd was appalled and informed us.the butler will do that. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. Part of that service comes with even more perks if you sail in The Haven and Suites. Double balcony is offered on Norwegian Dawn. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. Nobody should hang you up. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. So we'll be trying that out next summer! Hello all, my parents (90 and 77) still enjoy cruising. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. This suite also includes a separate living room area, and balcony. So don't have to much expectations. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. Job specializations: Real Estate/Property. I hope those neighbours tipped him well as he was so devoted. DECK 20. Uber Cash and Uber VIP status is available to Basic Card Member only. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. CC Help Jenn Powered by Invision Community, Also I was told my last cruise they give you those cordless. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. In one case I waited in the Lounge for my Butler escort. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. Champagne, custom selection of liquor, fruit, bottled water and sodas. Fine linens, feather duvet on stateroom beds, and a pillow menu. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. I will call him. To find out more, please. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. They're pretty spectacular! What it takes to get concierge lounge access on a cruise ship You will really feel like a celebrity with the butler service on this mid-luxury cruise line. It works every time, and I get my soda fix. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. It's fun to cruise with a butler at least once. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Ours is a mini spa suite by the way, Night night. Everything You Need to Know About the Haven on Norwegian Prima my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. If you forget let say your jacket and your in the theater you call your butler. Plus, your own feed of TPG content. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. DECK 18. Norwegian Cruise Line Cabin overview - what you need to know The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Retired Asst. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Enrollment required. An aft-facing mini-suite would not include a butler/concierge. We may receive compensation when you click on links to those products. I admittedly didn't read through them all but it's a good starting point at least! We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. We'll run a soft credit check to find special offers, but it wont affect your credit score. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. ft. Owner's Suite with Large Balcony Sleeps up to 5. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). What they can do though is virtually everything in between. Plus Ups are excluded. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. No balcony on Norwegian Dawn and Norwegian Star. The standard phone in your suite has these same numbers pre-programmed as well. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. Is your point person for information on ship happenings day-to-day. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. Your butler is there to make it happen. Your butler can also help with in-room parties. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. Another important role that many people like having a butler for is handling all the details for a private party in their suite. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. By (Enrollment required for select benefits.). Then watch the moonlight dance on the waves from your private terrace. first time, my mom's card didnt have her picture loaded when she scanned at security. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind.
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